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gracemarkGlobal Workforce Solutions
Client story · UPS Canada

How UPS launched a new Canadian program, and had it running from day one.

You're launching a new program that has to be staffed and operational from day one.

With e-commerce volume surging and UPS expanding its Canadian network through major new facility and capacity investment, the company needed to launch a new program, staff it at scale, and be peak-ready on time. We became the vehicle they executed through, helping stand up the program and putting the workforce on the ground to make it operational from the first day.

Outcome

We turned a new Canadian program into a live operation, delivering the capacity UPS needed to launch fast and keep volume moving through one of the country's most demanding logistics networks.

  • New program launched
  • Coast-to-coast support
  • Peak-ready capacity
  • Live from day one

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